Last updated: April 14, 2026

These Terms and Conditions govern your use of the website and services provided by Test2Health Ltd (“we”, “us”, or “our”). By accessing or using our website and healthcare diagnostic services, you agree to be bound by these terms.

If you do not agree to these Terms and Conditions, please do not use our website or services.

1. About Us

Test2Health Ltd provides healthcare diagnostic services through this website.

Registered Office:
20 Wenlock Road, London, N1 7GU, UK

Contact:
Email: info@test2health.co.uk
Telephone: 020 3432 4030

2. Eligibility to Use the Service

By using our website, you confirm that:

• You are at least 18 years of age, or using the service with parental/guardian consent.
• The information you provide is accurate and complete.
• You will use the service only for lawful purposes.

3. Nature of Our Services

Our website provides:

• Access to diagnostic testing services
• Health data collection and reporting
• Communication of diagnostic results

Our services do not replace a consultation with a qualified healthcare professional. Any information provided through the website should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Always consult a qualified healthcare provider regarding any medical concerns.

4. User Accounts

You may be required to create an account to access certain services.

You agree to:

• Maintain the confidentiality of your login credentials
• Notify us immediately if you suspect unauthorised use of your account
• Ensure that information stored in your account remains accurate

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Diagnostic Testing and Results

Where diagnostic testing is provided:

• Tests may involve laboratories or third-party providers.
• Results are provided for informational purposes.
• Interpretation of results should be discussed with a qualified healthcare professional.
• We do not guarantee that test results will lead to a specific diagnosis or treatment outcome.

6. Payments and Fees

If services are paid:

• Prices will be clearly displayed before purchase.
• Payments must be made through approved payment methods.
• Refunds will be provided only in accordance with our refund policy and applicable UK law.
• Your rights under the Consumer Rights Act 2015 are not affected.

7. Privacy and Data Protection

We process personal and health data in accordance with our Privacy Notice and applicable laws including:

• UK General Data Protection Regulation
• Data Protection Act 2018

By using our services, you consent to the processing of your personal and health information as described in our Privacy Policy.

8. Acceptable Use

You agree not to:

• Use the website in any way that breaches applicable laws or regulations
• Attempt to gain unauthorised access to our systems
• Upload harmful software or malicious code
• Misrepresent your identity or medical information

We may suspend or block users who violate these rules.

9. Intellectual Property

All content on this website, including text, graphics, software, and logos, is the property of Test2Health Ltd or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or exploit any website content without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect or consequential losses arising from the use of our services.
• We do not guarantee uninterrupted or error-free operation of the website.
• Medical decisions should not be made solely based on website content.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

11. Third-Party Services

Our website may rely on third parties including:

• Diagnostic laboratories
• Payment processors
• Technology providers

We are not responsible for the independent actions or policies of these third parties.

12. Termination of Access

We may suspend or terminate access to our services if:

• These Terms are breached
• Fraud or misuse is suspected
• Required by law or regulatory authorities

13. Changes to the Terms

We may update these Terms periodically. Updated versions will be posted on the website with a revised date.

Continued use of the website constitutes acceptance of the revised Terms.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have questions about these Terms and Conditions, please contact:

Test2Health Ltd
Email: info@test2health.co.uk
20 Wenlock Road, London, N1 7GU, UK

Contact Us